Definition: What this error dispute means is that either a card holder or an issuer is disputing a card sale based on the idea that either the acquirer or the merchant submitted sales data for a specific card sale more than sixty days after the Authorization Request was made, but that the Card Sale was not a delayed delivery sale. The issuer must be able to provide legible proof that card sale being disputed was in fact submitted at least sixty days after the original date of the card sale.

Explanation: Late Presentation.

How to prevent this Chargeback: Preventing this type of chargeback from occurring entails ensuring that no more than sixty days have passed between the date of the transaction and the date of the authorization or the central site processing date.

How to resolve this Chargeback: In order to resolve this type of chargeback, it is necessary for you to provide supportive documentation which proves that the card sale was submitted less than sixty days after the card sale's original transaction date, as well as a written statement of rebuttal which disputes the statement which has been made by the issuer on the subject.

Tips: You should process payment transactions within a single day from the date of authorization in order to prevent this type of chargeback from occurring.

Official Chargeback Guide - Immediate Download - ONLY $19.95