Discover Card - Code TF

Description: This type of chargeback is initiated by the Discover Card Network for a card transaction if an acquirer or a merchant has not complied with the operating regulations which are applicable, and because the identification of the non-compliance has been made by the Discover Card Network after it received a response made in response to a Ticket Retrieval Request.

Explanation: What this means is that a violation of regular Operating Regulations has been made relating to an applicable charge, and then subsequently noted by the Discover Card Network.

How to prevent this type of Chargeback: Compliance with all of the regulations set forth by Discover Card is the best way to prevent a chargeback like this from occurring. If the Discover Card Network has determined that there has been a non-compliance relating to the card sale, resolving the chargeback by providing necessary documentation may be the only way to fix the situation.

How to resolve this type of Chargeback: Complying with all of Discover Card's regulations is the only way to prevent this type of chargeback from occurring in general. Dispute resolution is always the best way to handle retrieval requests before they escalate to issuing a chargeback. The way to resolve this type of chargeback once it has been issued involves providing the right supporting documents in order to prove your case.

Tips: Always make sure that you are aware of the policies and procedures that the Discover Card Network imposes for credit card transactions. This way, you can protect yourself if you are ever accused of non-compliance relating to a particular credit card sale. If you are accused but not guilty of non-compliance, be prepared to provide supportive documents which will prove your case and hopefully will resolve the chargeback in question.

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